Refund policy

To help us assist you better, an unboxing video must be shared within 24 hours of delivery for any issue to be considered. Without this, we won’t be able to process your request.

7-Day Easy Exchange Policy

We offer a smooth and hassle-free exchange within 14 days of delivery for the following cases:

Damaged Item

We will replace it with the same item.

Wrong Item Received

We will replace it with the same item.

Size Issue (Rings Only)

You can exchange your ring for the same variant. A ₹250 shipping fee applies.
Please refer to our ring size guide for accurate sizing.

Important Notes

Size-related exchanges apply only to rings.

Exchanges are allowed only once per order.

A ₹250 fee is applicable for ring size changes to cover shipping and handling.

If the exact item is out of stock, our team will help you choose the closest available variant or provide store credit.

How to Request an Exchange

Please contact our support team and share:

Your Order ID

A clear image/video of the product

The mandatory unboxing video taken within 24 hours of delivery

Reach us at:
📧 support@misoradesigns.in
📱 WhatsApp: +91 7780180286

Cancellations
1. No Cancellations

Once an order is placed, it cannot be cancelled. We process orders promptly to ensure timely delivery, so all sales are final.

2. Order Confirmation

Please review your order carefully. Placing an order confirms that you agree to our no-cancellation policy.

3. Customized / Personalized Items

All customized or personalized items are non-cancellable and non-refundable once the order is confirmed.

4. Need Support?

If you have any questions, feel free to contact us at:
📧 support@misoradesigns.in
📱 WhatsApp: +91 7780180286

We’re always here to help!